MAINTENANCE AND CLEANING

  • Daily use of jewelry
  • Do not expose jewelry directly to heat or sunlight
  • Keeping jewelry dry and wearing it after applying cosmetics (perfume, deodorant, etc.)
  • Do not use jewelry in the sea, pool or during sports (Chlorine and similar chemicals cause jewelry to darken, change color, deteriorate and stones fall off)
  • To prevent the jewelry from being scratched, its color changing and the stones falling off; Keep contact with hard surfaces and metal objects to a minimum.

REPAIR PROCESS

We offer you an indefinite repair service for all purchased Dunkel Design designs. Our after-sales services include professional jewelry sizing, cleaning, polishing and repair. You can contact our Dunkel Design workshop; Your product requiring maintenance will be evaluated in our workshop and the repair fee will be notified to you. If you accept the fee, the repair process will be started. Repairs are assessed on an individual basis and can take an average of 2 weeks to complete.